The recommended complete program is consisting out of 10 double lesson. The first 45 minutes are based on Aviation topics and the second 45 minutres are based on Aviation related English training. All programs and courses can be adjusted as per your request. The recommended sample course would include following topics:

Lesson 1

Aviation
General History: Overview of development of aviation. First Flight, how aviation changed from postal services to passenger transportation. Deregulation of airline market with the liberalization in the 80s in the US followed by Europe in the 90s. Difference of liberalized and (partly) state controlled markets. Insight view of Legacy vs. Low Cost airlines and how the market changed after the deregulation (more competitors and easier route access and the resulting creation of additional demand).

English
Country and City names and their pronunciation.

Lesson 2

Aviation
Customer Segments of an average airline company (Business Travellers, Leisure Travellers (GIT and FIT), VFR (Visiting Friends and Relatives), Foreign Workers, Pilgrimage, Students/Backpackers and various.

English
Airline and Aircraft pronunciations (Airbus, Boeing, Embraer, Bombardier, etc.)

Lesson 3

Aviation
Product of an airline (Economy Class, Premium Economy Class, Business Class and First Class) and the influence of Culture in the Airline Product. What is the perfect service for an airline?

English
Airline Glossary 1 of 2 (learn the most important abbreviations and terms of the aviation industry)

Lesson 4

Aviation
Current Aircraft types - What is the difference between longhaul and shorthaul airplanes? How to differentiate Airbus, Boeing, Embraer planes and what are each planes characteristics? Facts and Figures of the airline industry and selected airlines now and in the past.

English
Airline Glossary 2 of 2 (learn the most important abbreviations and terms of the aviation industry)

Lesson 5

Aviation
External Factors of the airline industry - Influence factors of an airline based on a PEST analysis (Political, Economical, Social and Technological) – What are the different influences on airlines and how to deal with them? Deeper focus on competition and substitution products to airlines. (eg. other airlines, trains, buses, technologies etc.)

English
Self introduction. This is an important part of the interview process. Beside self confidence the right language skills are essential to leave a decent impression.

Lesson 6

Aviation
IATA and ICAO – Who are they and what are they doing now days?
Government regulations such as Open Skies vs. protected Markets and the different Freedoms of Air Traffic.

English
Pronunciation training 1 of 2 (pronounciation training of aviation related words)

Lesson 7

Aviation
Product distribution of airlines. (Own distribution, Travel Agents/Tour Operators, OTA and Airline Interlining).

English
Pronunciation training 2 of 2 (pronounciation training of aviation related or general words)

Lesson 8

Aviation
Cost factors to airlines.
Cost savings, why are they so important to airlines?
Ancillaries (Extra Revenue with extra charges for additional costs. Might include baggage fees, food, seat reservation fees etc.)

English
Interview Conversation Training 1 of 2

Lesson 9

Aviation
Future of airline industry. Who will how survive? How and why?

English
Interview Conversation Training 2 of 2

Lesson 10

Aviation
Jobs in the airline industry (Flight Attendant, Pilot, Ground Handling, Sales, Reservation,  Revenue Management.
Review. History of specific airlines (random or per your request)

English
Review, questions and additional training.

Above program is subject to change without prior notice. Points might be removed or added at own discretion.